Terms and Conditions
1.0. General Provisions & Scope of Service
1.1. The clients (hereinafter CP) commission the wedding planner (hereinafter WP) with the services set out in the Letter of Engagement. WP provides high-end consultancy, design, and coordination.
1.2. Service Limitation: WP’s responsibility is limited to event design, vendor mediation, and on-site coordination. WP is not a travel agent or tour operator. WP is not responsible for personal travel arrangements, visas, or transport for the CP or their guests. WP’s role regarding guests is strictly limited to their experience and flow during the scheduled event hours at the venue.
1.3. WP is not responsible for the behavior, safety, or legal compliance of the guests.
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2.0. Vendor Mediation & Quality Standards
2.1. WP acts exclusively as an intermediary. Contracts for services (catering, music, venue, etc.) are concluded directly between the CP and the respective Network Partner (NP).
2.2. High-End Standards: WP selects vendors with the utmost care; however, WP is not liable for the performance, defaults, or insolvency of these third parties. 2.3. No "Step-Up" Class: The agreed service level is final. WP does not offer lower-tier or "economy" alternatives unless explicitly stated in the Letter of Engagement.
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3.0. Right of Withdrawal & Cancellation
3.1. No Right of Withdrawal: Once the contract is signed by both parties, it is legally binding. There is no cooling-off period or right of withdrawal.
3.2. Full Fee Liability: In the event of a cancellation by the CP at any time after signing, the full agreed professional fee (100%) is due and payable immediately to the WP. Any retainers or installments already paid are strictly non-refundable. The services of the WP are independent of whether the event actually takes place.
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4.0. Image Rights & Marketing
4.1. Usage Rights: The CP grants WP an irrevocable, worldwide, and royalty-free right to use all photo and video material generated during the event (including "behind the scenes" and "getting ready") for WP’s own marketing purposes (website, social media, portfolios, awards, press).
4.2. Personal Likeness: This consent explicitly includes the likeness of the CP.
4.3. Third-Party Material: WP is entitled to use material created by the commissioned photographer/videographer. WP undertakes to credit the respective artist (e.g., "Photography by [Name]") in all digital publications. CP shall ensure that their contract with the photographer allows for this professional usage by the WP.
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5.0. Fees & Travel Expenses
5.1. Retainer: A non-refundable retainer of 50% is due upon commissioning. The remaining balance must be settled no later than 14 days prior to the event. No services will be rendered on the event day if the balance is outstanding.
5.2. Travel Costs (Mileage): For any travel to locations situated more than 50 km from the WP’s registered office, a mileage fee of EUR 0.70 per kilometer will be charged for each trip (outbound and return).
5.3. Additional Expenses: Flights, accommodation, and other travel-related expenses for the WP (for destination weddings) are to be covered by the CP and will be invoiced separately.
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6.0. Liability & Force Majeure
6.1. Liability for material damages caused by slight negligence, as well as compensation for consequential damages, is excluded.
6.2. Acts of God: WP is not responsible for weather-related disruptions or Force Majeure. The risk for such events lies solely with the CP.
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7.0. Final Provisions
7.1. This agreement is governed by Austrian law. The place of jurisdiction is the registered office of the WP. 7.2. Changes to this agreement must be made in writing.